An oxygen concentrator, like any other equipment you have used, gradually could stop functioning properly and efficiently either to technical problems or due it’s age. There may also be instances where the Oxygen Concentrator is working well but something outside of the concentrator causes it to malfunction. 

The Oxygen Concentrator may stop producing oxygen for a number of reasons. An oxygen concentrator's system is built out of a variety of advanced technologies that work together to purify and produce medical-grade oxygen so that you can breathe it in conveniently with comfort. 

It is advised that the user to check and verify whether if they can solve the device’s problem without hiring a maintenance professional, the user can diagnose and straighten the issue using self-help and troubleshooting methods from the User Manual. 

Safety Recommendations 

The user must read and understand the safety protocols listed below before troubleshooting it by themselves. Switch to an alternative oxygen source while troubleshooting the oxygen concentrator. Keeping a backup oxygen supply in case of emergencies or power outages is strongly advised by oxygen concentrator manufacturers. 

• Never disassemble the device yourself. The device's warranty could be voided, and it might jeopardise consumer safety. 

• Remove the device from any sources of heat, smoke, or pollution. 

• To avoid accidental spills, keep the device away from liquids or water. 

Troubleshooting Oxygen Concentrator 

Oxygen concentrator devices are trustworthy, reliable, and cost-effective devices that are used to treat patients with COPD and other respiratory conditions. Oxygen concentrators rarely encounter problems or unresolved problems. If a device develops issues, oxygen patients and their caregivers can consider a variety of quick fixes. 

If there is a green light next to the power switch, your oxygen concentrator is operating properly. The red and yellow warning lights on the device remain on for 10 to 15 minutes after turning it on. This does not necessarily imply that the device is damaged, broken or malfunctioning. 

Power Issues 

If the device won't turn on or there are no visible indicator lights: 

• Make sure the device is plugged into a reliable power source. 

• Confirm whether the outlet is connected to an outlet that may have been off if it is plugged in. Try to plug the Oxygen concentrator into a different outlet will allow you to see whether it will turn on again. 

• It is best recommended to connect the device directly to a wall outlet rather than through an extension cord or power strip. 

• An ongoing alert will play in the event of a power outage. Both the emergency cylinder and the concentrator should be turned on at that time. 

Low Output or No Output 

Check the following if you feel that you are not receiving the recommended amount of oxygen or if the device is not producing any oxygen at all: 

• Make sure the tubing is securely fastened to the device. 

• Check the tubing for any kinks or knots. 

• In order to avoid leaks when humidification is used, make sure the humidifier bottle cap is tightened on firmly and isn't cross-threaded. 

Visibility of Warning Lights & Audible Alarm 

If the red light is flashing, a timely alarm is buzzing, or if the yellow indicator light is on continuously, do the following safety instructions: 

• Ensure there are no kinks or knots in the tubing. 

• If the oxygen flow meter is too low or too high, you may turn the meter knob to the suggested setting. 

• In order to allow free airflow to enter the Oxygen Concentrator and prevent overheating, make sure the unit is 6 to 8 inches away from any barrier like furniture or walls. 

Humidifier Bottle Malfunction 

Some patients will require a humidification bottle since oxygen therapy might dry up the sinus passages. If tap water is used instead of the recommended distilled water, the humidifier bubbler tube could occasionally become clogged with tap water minerals. This can cause the humidifier to break down. Change or swap out the humidifier bottle occasionally. Filling the humidifier container should only be done with refined, clean, and safe water.